All payments are made via direct debit which is payable on the first week of each Lesson Block. There are twelve payment dates per annum with 4 weeks in each Lesson Block.
Please see the Payment Calendar for further details.
New students joining during any month will be required to make a small gap payment to align with the next billing date. Following this, all payments will be made via direct debit.
Any person wishing to cancel their direct debit must complete a direct debit cancellation form and lodge with reception a minimum of two weeks prior to the next payment date.
Please note there is a penalty charge for any dishonoured direct debit payments.
Outstanding payments not received by the start of the next Block will incur a $10 surcharge.
Please inform the Swim Factory staff at your earliest opportunity in the unfortunate event that your child is unable to attend a lesson. Informing us will entitle the swimmer to a “make-up” lesson.
The following rules will apply for cancellation:
View our Payment Calendar for payment dates and lesson fees for each Block.
Boost your child’s swimming skills, development and fitness by enrolling in a second weekly lesson for just $11.
This special rate is available to students who enrol in more than one lesson per week on a ongoing basis. This rate is applied to the second (and subsequent) lesson/s.
If you are interested in booking additional lessons or would like further information, please visit the reception or call:
Springfield Central - (07) 3470 0556
Ipswich - (07) 3812 2923
Ipswich: 1 Martin Street, Woodend, Ipswich QLD 4305 Ph: (07) 3812 2923
Springfield: Orion Springfield Central, 1 Main Street, Springfield Lakes QLD 4300 Ph: (07) 3470 0556